Features

 

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MasterWare TM Features
 
In general....
MasterWare TM is a one-stop, user-friendly shop management program written with the shop owner in mind. It runs under Microsoft Windows /98® Second Edition, Windows 2000®, Windows NT®  SP 6,  Windows Me® and Windows XP® The software is menu driven to minimize typing and to enhance productivity. It retrieves information quickly and easily, accurately tracking customers, inventory, suppliers, accounts payable (supplier bills) and accounts receivable (customer invoices).

Because of space considerations and constant innovation, the list below can be only partial. If there's something you need and you don't see it, ask about it!

 

MANAGEMENT FEATURES

 

APPOINTMENT SCHEDULING & CALENDAR
bulletManage customer & supplier appointment scheduling
bulletCreate repair orders from calendar entries
bulletPrint out daily appointment schedules
bulletMonthly/weekly/day calendars

 

REPAIR ORDERS & ESTIMATES
bulletCreate and print repair orders with up to 10 pages of services and 10 pages of parts
bulletGenerate and print estimates
bulletTrack revisions of estimates
bulletCalculate ratio of estimates turned into jobs
bulletTrack open repair orders
bulletTrack each day's repair orders
bulletCustomizable list of repairs & services offered.
bulletCustomizable list of service packages (e.g. 50,000 mile service)
bulletBill labor manually or automatically at hourly or fixed rates
bulletTrack subcontracts
bulletSet standard labor requirements for a service
bulletAutomated or manual placement of individual and packaged services onto repair order
bulletRecord technician information
bulletAssign jobs to technicians/split jobs
bulletAdd parts automatically to repair order with automated adjustment of inventory or add parts manuallly without inventory adjustment for parts not stocked
bulletCodes for both parts and services to reduce typing required to enter parts and services onto a repair order
bulletAutomated dialing of customer's number from the repair order
bulletTrack repair order status
bulletGenerate and print invoices
bulletInvoice closing at any time
bulletTrack payment method
bulletInterface to AllData
bulletInterface to Mitchell

 

REPORTS & PRODUCTIVITY
bulletShop and technician productivity
bulletGross profit calculation
bulletNet profit calculation
bulletCharts showing profits
bulletJob costing/profitability
bulletReports generated on all aspects of your business, by specified period, customer, service or supplier

 

SUPPLIER INFORMATION
bulletCreate and maintain a list of suppliers
bulletAutomated supplier telephone dialing and faxing
bulletSupplier history files

 

INVENTORY FEATURES
 
bulletList of recommended services
bulletInventory tracking
bulletLocate parts by code
bulletSet prices manually or automatically by mark-up % or flat rate
bulletEnter parts into repair order directly from inventory
bulletGasoline Storage Tracking
bulletInventory valuation
bulletSet reorder levels and reorder warnings
bulletAutomated purchase order preparation and printing
bulletAutomated faxing of purchase orders to suppliers
bulletFree parts database (future releases)

 

ACCOUNTING/FINANCE FEATURES

 

GENERAL ACCOUNTING
bulletFully integrated accounting
bulletWeekly/monthly/yearly income and profit statements
bulletAutomated calculation of sales tax due
bulletExport receivables and payables into accounting software

 

ACCOUNTS RECEIVABLE
bulletGenerate and print invoices
bulletNote any customer tax exemptions
bulletAccept full or partial payment
bulletTrack collections by payment method
bulletList unpaid/partially paid invoices
bulletWarning if customer owes money
bulletTrack collections by customer
bulletTrack billings by service type
bulletGenerate weekly/monthly/yearly billings/collections reports

 

CHECK BOOK & CHECKING ACCOUNT
bulletAutomated and manual check writing from either supplier list or new bill
bulletPrint checks
bulletCheck and deposit register
bulletPreparation and printing of checking account summaries
bulletAutomated calculation of bank balance
bulletBank statement reconciliation

 

ACCOUNTS PAYABLE
bulletRecord new bills
bulletAutomated entry of parts received into inventory
bulletAutomated check-writing
bulletRecord supplier payment terms
bulletDue dates warnings
bulletView all/unpaid bills
bulletAutomated dialing of suppliers/utilities
bulletTrack volume of business conducted with each supplier

 

MARKETING FEATURES
 
bulletCustomer histories, with optional comments storage and credit warnings
bulletVehicle histories (observations, body damage, additional notes)
bulletService histories
bulletRetrieval of historical invoices
bulletSearching of customer lists by name or license plate
bulletPreventive maintenance tracking and scheduling
bulletCustomer mailings for oil changes, state inspections and services
bulletIntegrated word processor
bulletStandard marketing letters with automated address merge from customer lists generated by reports on customers due for service etc...

 

TRAINING AND SUPPORT
 
bulletOn-site training
bulletSeminars
bulletTechnical support phone line
bulletToll-free technical support line
bulletDemo disks
bulletOn-site hardware and software installation

 

DATA INTEGRITY AND SECURITY
bulletData backup and restore functions
bulletPasswords to protect sensitive data

 

USABILITY
bulletIntuitive Windows environment
bulletErgonomic design
bulletPrint Preview for print functions
bulletColor coding

 

PRODUCT OPTIONS
(all available with or without MultiWare Solutions financing package)
bulletMasterWare software only
bulletMasterWare software and MultiWare Solution service packages
bulletOther software options (e.g. accounting, spreadsheet and word processing.)

 

SYSTEM REQUIREMENTS
An IBM® personal computer or compatible.
Microsoft Windows 98 SE/2000/ME/NT SP 6/XP
Intel Pentium®  1GHZ or higher processor.
256 MB of RAM.
20 GB MB Hard Disk with a minimum of 400MB of available disk space.
3.5" Floppy Disk Drive.
SVGA Color Monitor, ( 17"  1024  x 768 recommended).
SVGA graphics adapter with at least 8MB of video memory.
101 Key Keyboard.
Mouse or other pointing device.
CD-ROM drive.
Modem
Internet Access (full time connection not needed)

MASTERWARE TM COMPONENTS*

Software License Agreement
Installation Instructions
MasterWare TM User's Guide
MasterWare TM CD-ROM
MasterWare TM License Diskette

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Copyright © 2005 MasterWare Inc
Last modified: July 21, 2006