- MasterWare TM
Features
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- In general....
- MasterWare TM is a one-stop,
user-friendly shop management program written with the shop owner in
mind. It runs under Microsoft Windows /98
®
Second Edition,
Windows 2000®,
Windows NT® SP
6, Windows Me® and
Windows XP® The software is menu driven to minimize typing and to enhance productivity. It
retrieves information quickly and easily, accurately tracking
customers, inventory, suppliers, accounts payable (supplier bills) and
accounts receivable (customer invoices).
Because of space considerations and constant innovation, the list
below can be only partial. If there's something you need and you don't
see it, ask about it!
- MANAGEMENT FEATURES
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- APPOINTMENT SCHEDULING & CALENDAR
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 | Manage customer & supplier appointment scheduling |
 | Create repair orders from calendar entries |
 | Print out daily appointment schedules |
 | Monthly/weekly/day calendars |
REPAIR ORDERS & ESTIMATES
 | Create and print repair orders with up to 10 pages of
services and 10 pages of parts |
 | Generate and print estimates |
 | Track revisions of estimates |
 | Calculate ratio of estimates turned into jobs |
 | Track open repair orders |
 | Track each day's repair orders |
 | Customizable list of repairs & services offered. |
 | Customizable list of service packages (e.g. 50,000 mile
service) |
 | Bill labor manually or automatically at hourly or fixed
rates |
 | Track subcontracts |
 | Set standard labor requirements for a service |
 | Automated or manual placement of individual and packaged
services onto repair order |
 | Record technician information |
 | Assign jobs to technicians/split jobs |
 | Add parts automatically to repair order with automated
adjustment of inventory or add parts manuallly without
inventory adjustment for parts not stocked |
 | Codes for both parts and services to reduce typing
required to enter parts and services onto a repair order
|
 | Automated dialing of customer's number from the repair
order |
 | Track repair order status |
 | Generate and print invoices |
 | Invoice closing at any time |
 | Track payment method |
 | Interface to AllData |
 | Interface to Mitchell |
REPORTS & PRODUCTIVITY
 | Shop and technician productivity |
 | Gross profit calculation |
 | Net profit calculation |
 | Charts showing profits |
 | Job costing/profitability |
 | Reports generated on all aspects of your business, by
specified period, customer, service or supplier |
SUPPLIER INFORMATION
 | Create and maintain a list of suppliers |
 | Automated supplier telephone dialing and faxing |
 | Supplier history files |
INVENTORY FEATURES
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 | List of recommended services |
 | Inventory tracking |
 | Locate parts by code |
 | Set prices manually or automatically by mark-up % or flat
rate |
 | Enter parts into repair order directly from inventory |
 | Gasoline Storage Tracking |
 | Inventory valuation |
 | Set reorder levels and reorder warnings |
 | Automated purchase order preparation and printing |
 | Automated faxing of purchase orders to suppliers |
 | Free parts database (future releases) |
ACCOUNTING/FINANCE FEATURES
- GENERAL ACCOUNTING
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 | Fully integrated accounting |
 | Weekly/monthly/yearly income and profit statements |
 | Automated calculation of sales tax due |
 | Export receivables and payables into accounting software |
ACCOUNTS RECEIVABLE
 | Generate and print invoices |
 | Note any customer tax exemptions |
 | Accept full or partial payment |
 | Track collections by payment method |
 | List unpaid/partially paid invoices |
 | Warning if customer owes money |
 | Track collections by customer |
 | Track billings by service type |
 | Generate weekly/monthly/yearly billings/collections
reports |
CHECK BOOK & CHECKING ACCOUNT
 | Automated and manual check writing from either supplier
list or new bill |
 | Print checks |
 | Check and deposit register |
 | Preparation and printing of checking account summaries
|
 | Automated calculation of bank balance |
 | Bank statement reconciliation |
ACCOUNTS PAYABLE
 | Record new bills |
 | Automated entry of parts received into inventory |
 | Automated check-writing |
 | Record supplier payment terms |
 | Due dates warnings |
 | View all/unpaid bills |
 | Automated dialing of suppliers/utilities |
 | Track volume of business conducted with each supplier |
MARKETING FEATURES
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-
 | Customer histories, with optional comments storage and
credit warnings |
 | Vehicle histories (observations, body damage, additional
notes) |
 | Service histories |
 | Retrieval of historical invoices |
 | Searching of customer lists by name or license plate |
 | Preventive maintenance tracking and scheduling |
 | Customer mailings for oil changes, state inspections and
services |
 | Integrated word processor |
 | Standard marketing letters with automated address merge
from customer lists generated by reports on customers due
for service etc... |
TRAINING AND SUPPORT
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-
 | On-site training |
 | Seminars |
 | Technical support phone line |
 | Toll-free technical support line |
 | Demo disks |
 | On-site hardware and software installation |
DATA INTEGRITY AND SECURITY
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 | Data backup and restore functions |
 | Passwords to protect sensitive data |
USABILITY
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 | Intuitive Windows environment |
 | Ergonomic design |
 | Print Preview for print functions |
 | Color coding |
PRODUCT OPTIONS
(all available with or without MultiWare Solutions financing
package)
-
 | MasterWare software only |
 | MasterWare software and MultiWare Solution service
packages |
 | Other software options (e.g. accounting, spreadsheet and
word processing.) |

SYSTEM REQUIREMENTS
An IBM® personal computer or compatible.
Microsoft Windows 98 SE/2000/ME/NT SP 6/XP
Intel Pentium® 1GHZ or higher processor.
256 MB of RAM.
20 GB MB Hard Disk with a minimum of 400MB of available disk space.
3.5" Floppy Disk Drive.
SVGA Color Monitor, ( 17" 1024 x 768 recommended).
SVGA graphics adapter with at least 8MB of video memory.
101 Key Keyboard.
Mouse or other pointing device.
CD-ROM drive.
Modem
Internet Access (full time connection not needed)
MASTERWARE TM
COMPONENTS*
Software License Agreement
Installation Instructions
MasterWare TM User's Guide
MasterWare TM CD-ROM
MasterWare TM License Diskette
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