MasterWare Features

In general....

MasterWare^TM is a one-stop, user-friendly automotive repair shop management program written with the shop owner in mind. It runs under Windows XP^®  and Windows Vista^® . The software is menu driven to minimize typing and to enhance productivity. It retrieves information quickly and easily, accurately tracking customers, inventory, suppliers, accounts payable (supplier bills) and accounts receivable (customer invoices). Because of space considerations and constant innovation, the list below can be only partial. If there's something you need and you don't see it, ask about it!

Management Features

Appointment Scheduling & Calendar

• Manage customer & supplier appointment scheduling
• Create repair orders from calendar entries
• Print out daily appointment schedules
• Monthly/weekly/day calendars

Repair Orders and Estimates

• Create and print repair orders with up to 10 pages of services and 10 pages of parts
• Generate and print estimates
• Track revisions of estimates
• Calculate ratio of estimates turned into jobs
• Track open repair orders
• Track each day's repair orders
• Customizable list of repairs & services offered.
• Customizable list of service packages (e.g. 50,000 mile service)
• Bill labor manually or automatically at hourly or fixed rates
• Track subcontracts
• Set standard labor requirements for a service
• Automated or manual placement of individual and packaged services onto repair order
  Record technician information
• Assign jobs to technicians/split jobs
• Add parts automatically to repair order with automated adjustment of inventory or add parts manually without inventory adjustment for parts not stocked
• Codes for both parts and services to reduce typing required to enter parts and services onto a repair order
• Automated dialing of customer's number from the repair order
• Track repair order status
• Generate and print invoices
  Invoice closing at any time
• Track payment method
• Interface to AllData^®
• Interface to Mitchell^® VME CD

Reports & Productivity

• Shop and technician productivity
• Gross profit calculation
• Net profit calculation
• Charts showing profits
• Job costing/profitability
• Reports generated on all aspects of your business, by specified period, customer, service or supplier

Inventory Features

• List of recommended services
• Inventory tracking
• Locate parts by code
• Set prices manually or automatically by mark-up % or flat rate
• Enter parts into repair order directly from inventory
• Gasoline Storage Tracking Inventory valuation
• Set reorder levels and reorder warnings
• Automated purchase order preparation and printing
• Automated faxing of purchase orders to suppliers

Accounting & Finance Features

General Accounting

• Fully integrated accounting
• Weekly/monthly/yearly income and profit statements
• Automated calculation of sales tax due
• Export receivables and payables into accounting software

Accounts Receivable

• Generate and print invoices
• Note any customer tax exemptions
• Accept full or partial payment
• Track collections by payment method
• List unpaid/partially paid invoices
• Warning if customer owes money
• Track collections by customer
• Track billings by service type
• Generate weekly/monthly/yearly billings/collections reports

Checkbook and Checking Account   

• Automated and manual check writing from either supplier list or new bill
• Print checks
• Check and deposit register
• Preparation and printing of checking account summaries
• Automated calculation of bank balance
• Bank statement reconciliation

Accounts Payable

• Record new bills
• Automated entry of parts received into inventory
• Automated check-writing
• Record supplier payment terms
• Due dates warnings View all/unpaid bills Automated dialing of suppliers/utilities
• Track volume of business conducted with each supplier

Data Integrity and Security

• Data backup and restore functions
• Passwords to protect sensitive data