Windows^® Vista ™  and Windows 7

MotorWare 2007 Edition and MotorWare Professional are no longer supported products. MotorWare EZ-IP 2011 Edition has been certified to be Compatible with Windows 7. The user should be able to run MotorWare on Windows Vista or Windows 7 as well as MotorWare runs on Windows XP^®.

New MotorWare users should go to the Online Store to order a Windows 7 compatible version of MotorWare. Existing customers may subscribe by going to Subscribe to MotorWare EZ-IP 2011 Edition. Current customers may check the version of MotorWare you are running by going to Help --> About /font>in the software to determine if an upgrade is necessary.

There are some things you should know before installing MotorWare EZ-IP 2011 Edition on  Windows Vista or Windows 7:

1. A user must have "Administrator" privileges to install MotorWare. Generally the default account you create after you purchase a new computer from a hardware vendor has "Administrator" privileges. A user need not be an Administrator to run MotorWare.
2. Software activation takes place on a per machine basis.  
3. You may need to disable Windows Firewall or define MotorWare to the firewall before attempting to activate the software.  In most cases the MotorWare installation will create a Windows Firewall exception for MotorWare. But you should verify that an exception has been created in your firewall software. Without a firewall exception, MotorWare EZ-IP 2011 Edition may not activate or function normally.
4. MotorWare database data  is now stored by default in the PROGRAMDATA area. It is no longer stored in \program files\motorware
5. If you are using a non default company, avoid locations restricted by Windows Vista and Windows 7 for user data such as the "Program Files" folder. Be sure to choose a location accessible to all users of the computer.
6. Browse window preferences for your list of "Open Jobs" are now stored on a per-user instead of per-machine basis.
7. Some parts of the "MotorWare Learning Center" may not support the Windows Aero interface^™ The system may automatically switch to Windows Basic colors when those features are invoked.  You will not notice this issue during routine use of the software, since the learning center features are typically used only by new users.
8. Please download and install the latest version of Adobe Acrobat^®. Reader from Adobe  before attempting to view the User's Guide.

 

More on Windows Vista Compatibility

MotorWare users who try to run non Windows Vista compatible versions of MotorWare on Windows Vista may experience problems including data loss and data corruption.

MotorWare assumes no responsibility for such problems even if you hold a valid maintenance contract.

Windows Vista's users are urged to upgrade to a Windows Vista compatible version of the software.