Shop Management

MotorWare

Features and Benefits

APPOINTMENT SCHEDULING & CALENDAR
  • Manage customer appointment scheduling
  • Create repair orders from calendar entries
  • Print out daily appointment schedules
REPAIR ORDERS & ESTIMATES
  • Vin Decoding
  • License Plate Lookup via the Internet
  • Create and print repair orders with up to 10 pages of services and 10 pages of parts
  • Generate and print estimates
  • Track revisions of estimates
  • Calculate ratio of estimates turned into jobs
  • Track open repair orders
  • Track each day's repair orders
  • Customizable list of repairs & services offered.
  • Customizable list of service packages (e.g. 50,000 mile service)
  • Bill labor manually or automatically at hourly or fixed rates
  • Track subcontracts
  • Set standard labor requirements for a service
  • Automated or manual placement of individual and packaged services onto repair order
  • Record technician information
  • Assign jobs to technicians/split jobs
  • Add parts automatically to repair order with automated adjustment of inventory or add parts manually without inventory adjustment for parts not stocked
  • Codes for both parts and services to reduce typing required to enter parts and services onto a repair order
  • Automated dialing of customer's number from the repair order
  • Track repair order status
  • Generate and print invoices
  • Invoice closing at any time
  • Track payment method
  • Interface to AllData
  • Interface to Mitchell (using VME disks) (MotorWare 8.37 and earlier)
REPORTS & PRODUCTIVITY
  • Shop and technician productivity
  • Gross profit calculation
  • Net profit calculation
  • Charts showing profits
  • Job costing/profitability
  • Reports generated on all aspects of your business, by specified period, customer, service or supplier
SUPPLIER INFORMATION
  • Create and maintain a list of suppliers
  • Automated supplier telephone dialing and faxing
  • Supplier history files
INVENTORY FEATURES
  • List of recommended services
  • Inventory tracking
  • Locate parts by code
  • Set prices manually or automatically by mark-up % or flat rate
  • Enter parts into repair order directly from inventory
  • Gasoline Storage Tracking
  • Inventory valuation
  • Set reorder levels and reorder warnings
  • Automated purchase order preparation and printing
ACCOUNTING/FINANCE FEATURES
ACCOUNTS RECEIVABLE
  • Generate and print invoices
  • Note any customer tax exemptions
  • Accept full or partial payment
  • Track collections by payment method
  • List unpaid/partially paid invoices
  • Warning if customer owes money
  • Track collections by customer
  • Track billings by service type
  • Generate weekly/monthly/yearly billings/collections reports
ACCOUNTS PAYABLE
  • Record new bills
  • Entry of parts received into inventory 
  • View all/unpaid bills
  • Automated dialing of suppliers/utilities
  • Track volume of business conducted with each supplier
MARKETING FEATURES
  • Customer histories, with optional comments storage and credit warnings
  • Vehicle histories (observations, body damage, additional notes)
  • Service histories
  • Retrieval of historical invoices
  • Searching of customer lists by name or license plate
  • Preventive maintenance tracking and scheduling
  • Customer mailings for oil changes, state inspections and services
  • Integrated word processor
  • Standard marketing letters with automated address merge from customer lists generated by reports on customers due for service etc...
TRAINING AND SUPPORT
  • Extensive User's Guide in Adobe PDF format.
  • Interactive Tutorials available with MotorWare 2007 Edition.
  • Email Based Support  for eligible customers.
DATA INTEGRITY AND SECURITY
  • Data backup and restore functions
USABILITY
  • Intuitive Windows environment
  • Ergonomic design
  • Print Preview for print functions
  • Color coding

All MotorWare version require a Windows operating system supported by Microsoft. Currently Microsoft only supports Windows XP SP3 or higher.  MotorWare will not run on unsupported Microsoft operating systems.

All features may not be available in all versions or editions of MotorWare.   List is subject to change without notice.

 Multiuser Systems

Multiuser Systems

MotorWare EZ-IP 2011 Edition  can be networked. Complete instructions are found in the networking instructions section.

To order a networkable version, simply specify a quantity other than 1 (one) when ordering. You will receive a separate license code for each license you ordered.

Please consult a networking specialist in your area for help in setting up your network and networking MotorWare.

While MotorWare EZ-IP 2011 comes  limited email based support, that support does not cover Networking  iissues.